The Frasier leadership team is deep and experienced, with one of its primary strengths being longevity within our community and in senior living. They are a dedicated group of individuals, here because they truly care about the residents they serve.
Executive Leadership
Executive Leadership
Christie Hinrichs
Frasier President and CEO
Christie Hinrichs joined Frasier as President and CEO on September 11, 2023. With a distinguished career spanning nearly three decades in senior living and healthcare, she brings a wealth of experience to her role. Prior to coming to Frasier, she served as the President and CEO of Tabitha Healthcare, a mission-focused not-for-profit organization dedicated to serving seniors in Nebraska. Throughout her time at Tabitha, which began in 1993, Christie held various leadership positions, including Chief Operating Officer, Vice President of Clinical Services, Administrator, and Social Worker. She also held positions at Coram Healthcare as a branch manager and served as COO at Nebraska Heart Hospital.
Under her guidance, Tabitha received accolades such as the Excellence in the Workplace award and the Trusted Voice award from LeadingAge, a respected national trade association. Christie’s visionary leadership also led to the conception of an intergenerational housing community in collaboration with health sciences students. Her achievements have been widely recognized, including the Innovator of the Year Award from Nebraska LeadingAge, the Inspire Award – Women in Leadership, and the International Association of Business Communicators Communicator of the Year Award.
Christie is an active participant on numerous boards including LeadingAge (national), and Pinnacle Bank Corporation. She has also contributed her expertise to boards like Lutheran Planned Giving Services, Lutheran Services of America, Lincoln Chamber of Commerce, Invest Nebraska, Blueprint Nebraska Healthcare (co-chair), and Leading Age Consumer Cabinet (co-chair).
Her educational background includes a Bachelor of Science in Social Work from the University of Nebraska at Kearney and a Master of Arts in Organizational Leadership with a concentration in Servant Leadership from Gonzaga University.
Christie Hinrichs President and CEO
Executive Leadership
Nikki Lewis
Chief Financial Officer
Nikki is responsible for budgeting, forecasting, investor relations, financial reporting and cash/treasury balances, and oversees risk management for Frasier. She is also involved in strategic planning and the development of new service lines for our senior living community.
Nikki joined Frasier in 1999 and prior to her CFO appoint served in various capacities in the Finance Department to include the post of Vice President for Business Development and Controller. Prior to Frasier, Nikki served as a loan officer for a local credit union for 10 years.
She earned her Bachelor of Science degree in accounting from Regis University in Denver, Colorado.
Nikki embraces the possibilities by going camping and spending time with her grandchildren.
Nikki Lewis Chief Financial Officer
Executive Leadership
Jenny Houghtaling
Vice President for Human Resources
Jenny is responsible for aligning Frasier’s people policies, processes and programs to create a work environment that supports the best service to our residents and the highest levels of engagement for our employees
Before joining Frasier in 2018 Jenny served as the Director of Human Resources at AxisPoint Health, Manager of Human Resources and Organizational Development Spectrum Retirement and Director of Human Resources for Erickson Living.
She earned her Bachelor of Business Administration, majoring in hospitality management with a concentration in human resources from James Madison University in Harrisonburg, VA.
Jenny creates connections by exploring the outdoors with her family, learning to garden, enjoying live music and reading nearly everything she can get her hands on.
Jenny Houghtaling Vice President of Human Resources
Executive Leadership
Colleen Ryan Mallon
Vice President of Marketing and Advancement
Colleen is serving as Vice President of Marketing and Advancement which is a new role at Frasier. She is responsible for the coordination and oversight of marketing, sales and occupancy efforts, philanthropy, social responsibility, communications, and public relations for Frasier. Colleen has served in the field of aging for more than 30 years in various positions and different programs that support the lives older adults.
Before joining Frasier in 2021, Colleen was Chief Marketing Officer at Kendal Corporation which has 14 communities in nine states with its corporate office in Kennett Square, PA. Prior to that she spent 26 years in Alexandria, VA as the Vice President of Marketing and Mission at Goodwin House as well as President and CEO at The Washington House. Colleen also served in various positions at Leading Age in Washington D.C. at the beginning of her career.
Colleen earned her bachelor’s degree in sociology with a concentration in Gerontology from Trinity University in Washington, D.C. and has a Virginia Nursing Home Administrator’s license.
Colleen embraces the possibilities by playing guitar, reading, skiing, hiking, and spending time with family.
Colleen Ryan Mallon Vice President of Marketing and Advancement
Executive Leadership
Michelle McParland
Vice President for Health and Supportive Services
Michelle joined the Frasier team in 2013 and moved into the Vice President for Health and Supportive Services role in late 2014. She is responsible for oversight and support of operations in the Health Care Center, Assisted Living, Memory Care, Frasier Care, Frasier @ Home, our Adult Day Program, Rehabilitation Services and Social Services.
Michelle has spent her entire career working in the healthcare profession. Prior to coming to Frasier, Michelle worked as a medical social worker in a nonprofit acute care hospital system. Medical ethics and critical health decision-making are some of Michelle’s areas of expertise and she served on the Ethics Committee at Lutheran Medical Center for several years.
She earned her bachelor’s degree in social work from Metropolitan State University of Denver and holds Colorado licenses to serve as Frasier’s Nursing Home Administrator and the Home Care Administrator.
Michelle embraces the possibilities by being an avid reader, enjoying the theater and arts communities in Boulder and Denver, following the Colorado sports scene and spending time with her family and friends. Michelle and her partner Shana have four children, all of whom keep her busy when she’s away from Frasier.
Michelle McParland Vice President for Health and Supportive Services
Executive Leadership
Tomas Mendez
Vice President of Operations
Tomas Mendez joined Frasier as the Vice President of Operations in October 2020. He is responsible for the oversight, coordination, and quality of resident services including our Wellness Center, Life Enrichment activities, Pastoral Care, Dining Services, Hospitality Services, Facilities, and Housekeeping, striving to ensure excellence in the daily services and programs Frasier provides to our residents and the community.
Prior to joining Frasier, Tomas was with Franke at Seaside, in Mount Pleasant, South Carolina, where he served as the Director of Independent Living for the past 13 years.
In addition to his senior living tenure, Tomas has served as an adjunct professor and visiting faculty member with the College of Charleston since 1998. He received his Bachelor of Science from the College of Charleston and obtained his master’s degree from the University of Maryland.
Tomas and his wife, Amy, have a daughter and son.
Tomas Mendez Vice President of Operations
Leadership Team
Leadership Team
Jonah Cox
Director of Dining Services
Jonah is responsible for leading the Dining Services department at Frasier. He has been involved in developing an outstanding dining team, cultivating a collaborative culture with residents and other Frasier team members, and providing an excellent dining experience for our senior living community.
Before joining Frasier in 2016, Jonah was a chef at fine dining restaurants, country clubs, and other senior living communities.
He earned his bachelor’s degree in social work from Colorado State University, in his hometown of Fort Collins, Colorado.
Jonah embraces the possibilities by rock climbing, trail running, camping, appreciating great food, and enjoying live music with his friends and family.
Jonah Cox Director of Dining Services
Leadership Team
Corey Dragge
Director of Facilities
Corey is responsible for the oversight of system-wide facility operations, maintenance and repair, construction, parking, and grounds keeping services. He is also involved in all aspects of fire and life safety, for our senior living community.
Before joining Frasier in 2016, Corey served as Director of Engineering for Embassy Suites Denver Downtown Hotel and Assistant Director of Engineering for Sheraton Denver Downtown Hotel. Corey also proudly served in the United States Navy for eight years and left the service as a Petty Officer Third Class.
He earned his bachelor’s degree in hospitality management from American Military University. Corey embraces the possibilities by coaching high school football and mentoring future leaders.
Corey Dragge Director of Facilities
Leadership Team
Monica Hewell
Director of Nursing
Monica is responsible for organizing and overseeing the daily operation of the nursing department. Ensuring the nursing department is following the current federal, state, and local standards, guidelines, and regulations, in addition to monitoring the quality of care provided to our residents.
Before joining Frasier in 2015, Monica served as a registered nurse at Balfour Retirement Community for ten years.
She earned her Associates of Applied Science degree in nursing from The Community College of Denver and a Bachelor of Science degree in Health Care Management and Administration from Colorado State University, in addition to a certificate in Policies and Procedures.
Monica embraces the possibilities by reading, enjoying the outdoors, and spending time with her friends and family.
Monica Hewell Director of Nursing
Leadership Team
Sandy Jacoby
Controller
Sandy is responsible for the day-to-day accounting for Frasier.
She is involved in financial reporting for our senior living community.
Before joining Frasier in July 2023, Sandy served as Controller for various organizations including consulting, transportation, and private-equity.
She earned her combined Bachelor’s / Master’s of Science degree in Accounting from CU Boulder. She is a licensed CPA with the State of Colorado.
Sandy embraces the possibilities by reading & crocheting, and spending time with her grandchildren.
Sandy Jacoby Controller
Leadership Team
Stacy Ludwig
Director of Sales
Stacy is responsible for the direction and oversight of sales and occupancy efforts for independent living residences at Frasier. Additionally, she assists residents with selecting design options for apartments and facilitates and coordinates the new resident move-in process. She also maintains our senior living community’s extensive waitlist and coordinates special events for Frasier’s potential members.
Before joining Frasier in 2018, Stacy was the Risk Management Specialist for the City of Boulder, and worked part-time at The Retreat at Church Ranch, as the Front Office and Activities Coordinator.
Stacy grew up in Boulder and recently attended the University of Colorado, Colorado Springs, and earned a Professional Advancement Certificate in Gerontology.
Stacy embraces the possibilities by hiking with her dog, volunteering, reading, and spending time with family and friends.
Stacy Ludwig Director of Sales
Leadership Team
Stephanie Lynn
Director of Community Life
Stephanie is responsible for the engagement, laughter, and fun for all Frasier residents through Community Life.
Before joining Frasier in 2021, Stephanie was the Independent Living Life Enrichment Director at Village at Belmar and the Life Enrichment Manager at Balfour at Riverfront Park. Having worked in senior living since 2009, Stephanie has worked in almost every department! Resident engagement is her passion, and she loves bringing joy to residents and helping them to find purpose in their twilight years. Stephanie has traveled many places with residents, including to the Albuquerque Balloon Fiesta in New Mexico and to the Palisade Peach Festival on the Western Slope.
Stephanie attended Mesa State College in Grand Junction. She performed in community theatre there for 10 years, appearing in 44 shows! Now ”retired” from the stage, Stephanie channels that energy into her job here at Frasier.
Stephanie creates connections by spending time with her husband, and cat and dog.
Stephanie Lynn Director of Community Life
Leadership Team
Jeff Puckett
Director of Information Technology
Jeff is responsible for the day to day IT support of our residents and employees and supports wired and wireless network and server infrastructure as well as telecommunications, internet services, audio-visual services and cable tv services across our campus.
He led the IT team in the development of a multi-year aggressive IT strategic plan, the establishment of a Frasier IT service desk framework, and the implementation of a new tiered IT security architecture.
Before joining Frasier in 2017, Jeff served as the Director of the Technical Infrastructure team for Boulder Community Health leading a 42-member team responsible for support of employees and IT infrastructure across 2 hospitals, and 21 clinical and urgent and emergent care locations. Jeff has over 25-years’ experience in information technology supporting local, national and global IT organizations and infrastructure.
He earned his Bachelor of Science degree in engineering from Texas Tech University and attended graduate school at the University of Texas at Arlington. Jeff holds certifications in varied IT management and governance frameworks including ITIL and COBIT.
Jeff embraces the possibilities by going 4-wheeling in his Jeep or riding mountain roads and trails on one of his motorcycles and enjoys hiking, flying, skiing, and scuba diving. Jeff is married and has two adult age children.
Jeff Puckett Director of Information Technology
Leadership Team
Julie Soltis
Director of Communications
Julie is responsible for the strategic communications, marketing, and public relations for Frasier. She has been instrumental in developing and maintaining branding standards as well as increasing Frasier’s web and social media presence of our senior living community.
Julie joined the Frasier team in 2015 with extensive experience in the healthcare, higher education, and nonprofit fields. Before coming to Frasier, she was the Director of Public Relations and Marketing for Thomas Nelson Community in Hampton, Virginia.
Julie received her Bachelor of Science degree in communications media from Indiana University of Pennsylvania.
Julie and her husband have two children. She creates connections by spending time with family and friends, skiing, hiking, Pilates, and sewing.
Julie Soltis Director of Communications
Leadership Team
Cheryl Swing
Director of Spiritual Life
Cheryl is responsible for the overall Spiritual Life at Frasier.
Her passion is to foster sacred space that allows individuals and groups to create authentic and meaningful relationships that bridge differences within our senior living community.
Before joining Frasier in April 2023, Cheryl served as a Trauma & Critical Care Chaplain for Centura Health in Lakewood and in Littleton.
She earned her Bachelors of Science in Business Management from the University of Nebraska – Lincoln and her Masters of Divinity from The Iliff School of Theology.
Cheryl embraces the possibilities by living and dreaming big. She is an avid cyclist and golfer, mother to a teenage daughter, Jaida, and dog mom to her Rez dog Pepper.
Cheryl Swing Director of Spiritual Life
Leadership Team
Megan Thomas
Director of The Meadows Assisted Living
Megan is responsible for oversight and direction of the overall operations of Assisted Living, Memory Support and the Adult Day Program for Frasier.
Megan is enthused to contribute to an innovative, joyful, and connected community.
Before joining Frasier in 2019, Megan served in various roles within St. Paul’s Senior Services and Sunrise Senior Living in San Diego.
She earned her Bachelor of Science degree in Health Services Administration and a Bachelor of Science degree in Long-Term Care Administration with a Gerontology certificate and Minor in Business from Ohio University in Athens, Ohio.
Megan embraces the possibilities by exploring outdoors, relaxing with a book and spending time with her friends, family and dog.
Megan Thomas Director of The Meadows Assisted Living
Leadership Team
Angie Twist
Director of Hospitality
Angie is responsible for overseeing the concierge programs providing services to our resident population at Frasier. She is involved in helping residents meet their unique needs by functioning as a resource to find solutions for the residents of our senior living community. Angie brings eight years of experience at Frasier, formerly in HR.
Before joining Frasier in 2010, Angie was an instructor at Front Range Community College and a realtor specializing in the Boulder area.
Angie studied sociology and education at the University of Colorado in Boulder.
Angie embraces the possibilities by playing tennis, spending time with her family and reading whenever she can.
Angie Twist Director of Hospitality
Leadership Team
Travis Weed
Director of Environmental Services
Travis is responsible for environmental services for the entire Frasier campus to include of residents’ apartments, special event set-up, and ensuring the overall appearance of Frasier is up to resident and employee standards.
He has been involved in facilities maintenance for our senior living community since December 2019 where he leads a team of twenty staff members. Though Travis officially joined the Frasier staff in 2019, his experience with Frasier goes back to 2003 as a contractor. He has been instrumental in the facilitation of training his team to work efficiently and effectively to exceed resident expectations.
He attended Western Iowa Tech Community College for general studies and has numerous certifications from the Association of Physical Plant Administrators (APPA) leadership trainings.
Travis embraces the possibilities by spending time with his family, exercising, personal training, and attending sporting events.
Travis Weed Director of Environmental Services
Learn More
Frasier’s beautiful retirement community in Boulder, Colorado, offers independent living, assisted living, memory support, skilled nursing, and day programs to help keep you or your loved ones independent and healthy. Call us at 303.499.4888 or contact us online to learn more.